Returns & Refunds

Terms of Sale

The following terms ("Terms of Sale") govern purchases made by any person (including consumers) on the. (", "we", "us", "our") website, available at  (the "Website"). Please review these Terms of Sale carefully. By proceeding to place an order, you agree to be bound by all the Terms of Sale set forth herein. If you do not agree with these Terms of Sale, do not place an order on the Website. A copy of these Terms of Sale may be downloaded, saved and printed for your reference.

Ordering Process

Once the checkout process is completed on the Website, a receipt of your order will be confirmed via an automatic email to the email address provided to us when you place your order. Such email is a confirmation that your order has been received by SUNNYLOVELY. SUNNYLOVELY reserves the right, at its sole discretion, to cancel or refuse any order for any reason. Once SUNNYLOVELY receives payment and ships your order, you and SUNNYLOVELY will be parties to a legally binding contract that consists of your invoice and these Terms of Sale.

Some situations that may result in your order being cancelled or refused are (i) limitations on quantities available for purchase; and (ii) inaccuracies or errors in product or pricing information. We may also require additional verification or information before accepting any order. SUNNYLOVELY will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit in the amount of your charge to your credit card.

Prices and Currency

The prices displayed on the Website are shown in United States dollars. Shipping and handling fees and taxes are listed, if applicable. You are responsible for the payment of any shipping and handling charges and any federal or provincial taxes that may apply to your order. These charges are added to the invoice price during the order process.

In addition to this, some orders may require the payment of import duties before the order can be delivered. These import duties are set at a governmental level and may vary from country to country. You are responsible for the payment of any applicable import duties on your order.

All amounts payable pursuant to the contract formed by the invoice and these Terms of Sale are in United States dollars (USD).

Payment Method

You may pay for your purchase using Visa, MasterCard, American Express, Shopify Payments, Google Pay, Apple Pay, or PayPal. You authorize SUNNYLOVELY to charge the applicable payment method the amount of the invoice. You represent and warrant that you are the authorized cardholder of the applicable credit card or account holder of the corresponding payment method. If your payment method is rejected by the corresponding payment handler, your order will not be shipped and SUNNYLOVELY will have no obligation to fulfill your order. All billing and registration information provided by you to SUNNYLOVELY must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms of Sale.

Availability and Descriptions

The purchase of products on the Website is subject to their availability. In the event that the product you request is not available at the time of your order,SUNNYLOVELY will have no obligation to fulfill your order and you will have no obligation to pay Latercase for the order. While we do indeed strive to keep accurate product and pricing information on the Website, errors and/or omissions may occur. In the event that an item is listed at an incorrect price, information, or stock availability, SUNNYLOVELY shall have the right, at its sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will notify you of such cancellation.

From time to time, the Website may be down or otherwise unavailable for maintenance, upgrades, or other purposes. SUNNYLOVELY reserves the right to take the Website down, or otherwise make any changes to the URL or content therein, without notice to you. SUNNYLOVELY is not liable to you for anything (including losses, costs, fees or expenses) in connection with the Website being unavailable.

Quantity Limits and Items for Resale

SUNNYLOVELY reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same payment method, and also to orders that use the same billing and/or shipping address. We will provide notification to you should such limits be applied. SUNNYLOVELY also reserves the right, at its sole discretion, to prohibit sales to dealers or re-sellers.

Title to Products

Once SUNNYLOVELY receives payment for your order and the product(s) leave SUNNYLOVELY’s facilities, the product(s) belong to you. In legalese, all right, title and interest in the product(s) included in you order transfers from SUNNYLOVELY to you at that point.

Order Delivery

Your order will be shipped to the delivery address specified by you during the order process, via the method of delivery specified by you. Legally, all risk of loss or damage to the product(s) you ordered is with you once the product(s) leave SUNNYLOVELY’s facilities. SUNNYLOVELY is not responsible for any loss of the product(s) following shipment from SUNNYLOVELY's facilities to your delivery address. With that said, SUNNYLOVELY has no interest in losing goodwill with customers. If your order gets lost in transit, please get in touch using our Contact Form and we will do our best to ensure you receive the items you paid for.

Cancellation / Returns

Orders may be cancelled until the moment they begin processing. Cancellations of any order will result in a full refund to your applicable payment method. Returns and/or exchanges can be made with the express authorization from a Latercase representative. Refunds can be provided for products that are damaged before they are delivery to you. If you receive your order and any products appear to be damaged, please contact us promptly using our Contact Form. Returns for unopened, unused merchandise may be eligible for a refund minus the shipping amount.

Undelivered Goods

If an order does not successfully arrive at the delivery address provided during checkout within the recommended time-frame specified in your Shipping Confirmation, please use the Contact Form to let us know. We'll get in touch to ensure that you receive the items you paid for. We do not provide refunds based on undelivered items, as delivery is out of our control once an item has left our warehouse. To re-iterate, if you find that your order has not been delivered within the specified time-frame in your Shipping Confirmation, please send us a message through our Contact Form. Under no circumstances does SUNNYLOVELY provide refunds for undelivered goods which have been shipped to freight-forwarding addresses.

No Warranties

When you place an order, you buy the product(s) on an "as is" basis. To the maximum extent permitted by law, SUNNYLOVELY disclaims all warranties with respect to its product(s), including any warranties of merchantability, non-infringement and fitness for a particular purpose. Because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.

Limitation of Liability

SUNNYLOVELY’s liability under the contract formed by your invoice and these Terms of Sale shall be strictly limited to the total amount payable by you for the product(s) as set out in your invoice excluding any applicable shipping fees, handling fees, customs duties and taxes. In addition, Latercase’s liability shall be further limited to actual damages suffered. Under no circumstances is Latercase liable for SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL LOSSES OR DAMAGES. This paragraph is intended to survive the termination, expiry or performance of this contract.


By placing an order and entering into this contract with SUNNYLOVELY formed by the invoice plus these Terms of Sale, you agree that said agreement and all related documents are to be drafted in the English language. The agreement may be translated into another language, but in the event of any diversion between the English version and any other version, the English version shall prevail.

Governing Law

The contract formed by the invoice and these Terms of Sale will be governed by the laws of the province of Ontario and the laws of Canada applicable therein without regard to the laws of any other jurisdiction. You and Latercase agree to exclude applying to this contract the United Nations Convention on Contracts for the International Sale of Goods.

Privacy Policy

SUNNYLOVELY ("SUNNYLOVELY" or "we") commits to using your personal information responsibly and only to the limited extent needed to serve you better.

Application of Privacy Policy

This Privacy Policy regulates how we internally use, protect and disclose to third parties during commercial activities any personal information. It applies to information we possess that is collected from you through your use and access of our website and other services. This Privacy Policy applies to our directors, officers, partners, employees, contractors and authorized representatives ("Staff").

Our Privacy Policy is subject to the requirements of the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5 ("PIPEDA"). Additionally, how we use or disclose your personal information may also be subject to the requirements of Canada’s anti-spam Legislation, S.C. 2010, c. 23 ("CASL"). Any terms not defined herein have the meaning that PIPEDA attributes to them, and this Privacy Policy is meant to be consistent with PIPEDA, or where PIPEDA is silent on a matter then CASL. Our Privacy Policy also includes terms intended to the comply with the European Union’s Global Data Protection Regulation (Reg (EU) 2016/679) (the "GDPR").


Governing Law

This Privacy Policy is governed by the laws of Ontario and the laws of Canada, as applicable herein. It is not a contract and will be treated as a non-contractual set of policies and practices binding on Staff of our Ontario or Canadian entity under Principle 4.1.4 (PIPEDA, Schedule 1).

Our Purpose

SUNNYLOVELY designs and manufactures accessories for electronic devices. We collect, use, and disclose personal information for the following purpose:

  1. Responding to inquiries about SUNNYLOVELYproducts and other services;
  2. Processing product orders, processing credit cards, processing other payment information for customers, and generally administering our ecommerce platform;
  3. Delivering products ordered from our website;
  4. Verifying any information provided to us about our customers;
  5. Maintaining online "accounts" for our clients, linked to our website, that facilitate a more effective ecommerce experience;
  6. Maintaining our email newsletter;
  7. Advising you of new products and services, along with sale and other promotions; and
  8. Sharing with Staff, contractors, consultants, affiliates and other parties who require such information to assist us with any of the above.

The abovementioned eight points and preceding paragraph shall constitute the term ("Purpose").

If we change the Purpose we give notice of the change on our website and we will post an updated Privacy Policy.

Personal Information We Collect and Use

To fulfill our Purpose, we collect the following kinds of personal information:

  1. The name, billing address, shipping address, phone number, and email address that is provided when an order is placed for our products;
  2. Payment information, only to process orders. SUNNYLOVELYsends all payment information to a payment processor via an encrypted protocol and it does not retain that information in its records;
  3. Information in any correspondence (whether by email or otherwise) with SUNNYLOVELY;
  4. Registration information if and when you open an online account with SUNNYLOVELY;
  5. Information about any devices that you own which you provide when you place an order;
  6. Survey information in any surveys conducted by Latercase for research purposes; and
  7. Photos, comments, messages and other files posted to SUNNYLOVELY’s Twitter, Instagram, Facebook, YouTube, or other social media accounts, subject to the privacy terms established by the corresponding social media provider.


As permitted by section 10(8) of CASL, when you visit our website, we may place one or more "cookies" on the local drive of your computer to track your visit. A cookie is a small data file that is transferred to your local drive through your web browser and can only be read by the website that placed the cookie on your local drive. The cookie acts as an identification card and allows our website to identify you and to record your passwords and preferences.

The cookie allows us to track your visit to the website so that we can better understand your use of our website so that we can customize and tailor the website to better meet your needs. Most browsers are set to accept cookies but you can usually change this if you so desire. It should be noted that if cookies are not accepted, you may be unable to access a number of web pages found on the website.


From time to time, we may use a third party to process personal information as contemplated in Principle 4.1.3 of PIPEDA. Before transferring that information, we will ensure that a contract is in place between SUNNYLOVELY and that party that includes terms requiring the third party to only process information for the Purpose outlined in this policy. We will also ensure that the contract includes any terms required of "processors" under the GDPR.

No Implied Consent

We do not rely on implied consent at Latercase for collection, use or disclosure of any personal information. We will only use, disclose and process personal information with your express informed consent. The only exceptions are where we are permitted to proceed without express consent under PIPEDA or the GDPR.

Express Informed Consent

We use personal information for the Purpose outlined above. When SUNNYLOVELY collects personal information online, we will request that you supply personal information in fields on web pages containing a link to this Privacy Policy. We will ask for your express consent by giving you a chance to check a checkbox before you submit that information to us electronically.

When collecting personal information by other means, our Staff will contact you (either by telephone or email) to request your express consent. You need to consent in writing before we proceed. That can be done by email or by a form we provide you with.

No Consent from Children

We do not knowingly collect information from children (under the age of 18). However, in the absence of any indication to the contrary, we will assume anyone supplying us with information online is over 18 years of age. Parents are strongly encouraged to discuss responsible internet use and personal information disclosure with their children.

Withdrawal of Consent

You can withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by sending an e-mail to our Privacy Information Officer at the contact information above. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide products or services to you. We will inform you of any implications connected to withdrawing your consent.

If you have asked us to put you on an email list to provide you with certain information on a regular basis, and such emails constitute "commercial electronic messages" or "CEMs" under CASL, you may ask us to remove you from the list at any time (using the unsubscribe instructions provided with each email and on the site where you signed up).

Limiting Collection, Use, Disclosure and Retention

We use our best efforts to limit the personal information we collect and use and disclose solely those details we need to fulfill our Purpose. We have designed our standard forms only to collect the information that we foresee we will need. We do not collect, use or disclose personal information using deceptive, fraudulent or unlawful means.

Need-to-Know Disclosure

When using and disclosing information to third parties, we only disclose on a need-to-know basis. Also, it is our practice to disclose personal information only after ensuring that appropriate contractual safeguards are in place as contemplated in Principle 4.1.3 of Schedule 1 of PIPEDA.

Retaining Records

We keep records of the work performed and services provided by us in accordance with applicable regulatory requirements and professional standards. These records may include personal information. We may continue to retain such records even after you no longer use our website or services or your account on our website is terminated for any reason.

Destruction of Personal Information

We destroy electronic information by deleting it and, when hardware is discarded, we ensure that the hard drive is physically destroyed. We shred paper containing personal information and ensure that it is disposed of properly to prevent accidental disclosure.

Ensuring Accuracy

In order to fulfill our Purpose to a high-quality standard, we ask you to update your personal information and maintain appropriate contact preferences from time to time. You also have the right to contact us in order to verify that the information we have on file is accurate.

We do not, as a practice, contact you in order to ensure that the personal information we have is accurate. We may take reasonable steps to do so when using that information in the course of providing you with an ongoing product or service, provided our Staff is in regular contact with you. Otherwise, we strongly encourage you to contact us and ensure that the information we have in your file is up-to-date.

Our Safeguards to Protect You

We respect the privacy of our customers, employees and other stakeholders. We will protect that privacy as vigorously as possible. The methods we use include:

  • Password-protected desktops, laptops, mobile devices and servers, as well as the use of technology safeguards such as firewalls, encryption, two-factor authentication, and intrusion detection.

Unfortunately, no online data transmission can be guaranteed to be 100% secure. As a result, while the website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.